1. Shipping Coverage:
We currently offer shipping services within [Specify Regions/Countries]. Unfortunately, we do not ship internationally at this time.
2. Processing Time:
All orders are processed within 3 business days after order confirmation. Orders are not processed or shipped on weekends or holidays.
3. Delivery Time:
Estimated delivery time varies depending on your location. Standard delivery times are as follows:
- Local orders: 2-3 business days
- Regional orders: 2-3 business days
Please note that unexpected delays due to weather, courier issues, or other unforeseen circumstances may affect delivery times.
4. Cash on Delivery (COD) Policy:
We accept only Cash on Delivery (COD) as the payment method for all orders. Customers must pay the full order amount in cash at the time of delivery. We do not accept credit cards, debit cards, online payments, or any other form of payment.
5. Shipping Charges:
Shipping charges are calculated at checkout based on the delivery location. Any additional shipping fees will be clearly mentioned before order confirmation.
6. Order Tracking:
Once your order has been dispatched, you will receive an update with tracking details, if applicable. Please ensure that your contact details are accurate to receive timely updates.
7. Failed Delivery & Return to Sender:
If a delivery attempt fails due to an incorrect address or the recipient’s unavailability, the order may be returned to us. Customers will need to contact our support team at [email protected] to arrange re-delivery (additional shipping charges may apply).
8. Damaged or Missing Items:
If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. Provide clear photos of the issue along with your order details. We will assess the case and provide a suitable resolution.
9. Changes & Cancellations:
Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming your purchase.
For any further inquiries regarding our shipping policy, feel free to reach out to us at [email protected].